North Carolina
Tel:  919-481-2183
Fax:  919-481-3787

remote access tool
new version 6/5/2012
(use only as instructed)
Geeks Alive! Computer Rescue
Since 2005...

Affordable PC problem solving for business and home:
Hardware  ·  Software  ·  Networking  ·  Virus/spyware cleanup  ·  Data recovery
Consulting  ·  Software Development (many languages)

Call us at:  919-481-2183   (Cary, NC)
Email us at: 
Web site:
Rates:  $100 for the first hour,  $60/hour for each additional hour.
109 Black Bear Ct, Cary, NC 27513-4941
An affiliate of Burton Systems Software
Dave Burton, owner


1. Windows 8 and 8.1 hints
2. Windows XP hints
3. UPnP Security Alert
4. remote access tool
5. Other links
6. Dave's home page



Windows 8 and 8.1 Hints

(Updated 27 January, 2014)
Is Windows 8 or 8.1 driving you nuts? Then the first thing you should do is install
Classic Shell
, to get back your Windows Start Button. It is free, open-source,
and wonderful.
Second, remember: The Windows Key Is My Friend. After you've installed Classic
Shell, pressing the Windows Key will return you to the regular Windows Desktop,
even when there's no obvious way to get there. (Alt-F4 to "close" is also worth memorizing.)
Another major defect of Windows 8 & 8.1 is that they won't run Microsoft Office
or MS Office XP (2002). Also, Microsoft Office Starter Edition (which was
free with Windows 7), doesn't come with Windows 8.
Fortunately, there are several good free alternatives. The best ones are probably
OpenOffice, LibreOffice (which is very similar to OpenOffice), and Kingsoft Office
(a/k/a "WPS Office"), but there are several other alternatives available, too.
Here's a direct download link for Kingsoft Office
or here:
If all you need is word processing (no spreadsheets, etc.), you might like the free,
open-source AbiWord word processor. It's a bit dated, but it is very "robust,"
and I've seen it recover a .doc file which was too damaged for Microsoft Word,
itself, to handle. Or, for simple word processing, try WordPad (which comes with
(Note: you don't have to pick just one. I installed & use four: Kingsoft Office,
LibreOffice, AbiWord, and genuine Microsoft Office.)
Other good, free tools can be found at the indispensible site.


Windows XP Hints

April 18, 2014
Q: Microsoft has terminated support for Windows XP. Do I need to replace my
Windows XP computer, or upgrade the operating system?
A: No. It's not an emergency, anyhow.
Many XP computers are old and slow, and overdue for replacement. (I can help you
pick a good replacement, if you wish.) But if your computer is still running well, then
there's no immediate need to replace it.
Microsoft is no longer supplying fixes for Windows XP, but there's no immediate need
to replace the Windows XP operating system, either. Most computers which run XP
are not good candidates for upgrading to a newer version of Windows, anyhow.
However, if you use Microsoft Security Essentials ("MSE") for virus protection, you
should uninstall it and replace it with one of the free alternatives.
Microsoft promised MSE would still work through July 14, 2015. Here's the announcement:
Unfortunately, that was a "half truth." Despite Microsoft's promise, MSE is now displaying
a deceptive red "at risk" indicator on Windows XP computers, which masks its indication
of whether it has detected any real threats.
So I think it's best to uninstall MSE and replace it with one of the free alternatives. The
deadline to do so is July 15, 2015, but it's probably better to do it sooner, if for no other
reason than to get rid of the red "at risk" warning. So here's how to do it::
    1. Go to: Start -> Control Panel -> Add and Remove Programs
    2. Right-click on "Microsoft Security Essentials"
    3. Left-click on uninstall, and uninstall Microsoft Security Essentials.
    4. Shutdown/restart.
    5. Using Internet Explorer, go to
    6. Check either Avast or Avira (but not both!!!).
    7. Scroll down, click the big "download installer" button, and run the downloaded "installer"
    file. That should install your new antivirus program (either Avast or Avira).
Note that the order is important. You never want to have two main antivirus programs on
your computer at once, so be sure to uninstall MSE before you install Avast or Avira.


31 January, 2013
To check your home network's router for the UPnP security flaw, use the
"Scan My Router" button on the Rapid7 Router Security Check web page.
Bob Rankin has more info here.
Steve Gibson's "Unplug-N-Pray" tool is handy for disabling UPnP on your
Windows computer, though it won't solve router vulnerabilities.


Can you relate?